NEW WHITEPAPER • Download our new Copilot Whitepaper 2025Event recap 🚀
Thank you for joining us!
What a day!
Our Empower Your Business with AI & Copilot event brought together business leaders, AI experts, and professionals eager to explore how AI is transforming the workplace.
With insightful keynotes, hands-on sessions, and interactive discussions, we gained a deeper understanding of how Microsoft Copilot is revolutionizing productivity, collaboration, and business operations. The energy in the room made one thing clear: AI isn’t just the future – it’s already here, reshaping the way we work.
A huge thank you to everyone who attended, participated, and contributed to making this event a success. Your enthusiasm and engagement made the discussions truly impactful. Below, we’ve highlighted the key takeaways from our speaker sessions.
What to remember – Takeaways
AI Adoption Starts with Culture
Sven Leleux (UCB), Benny Van de Velde (The Flow) and Stefan Vos (Telenet) showcased how UCB and Telenet successfully adopted AI by prioritizing cultural transformation. They emphasized that AI success is not just about implementing new tools but requires a shift in organizational mindset, fostering a culture of curiosity, adaptability, and trust in AI-driven decision-making.
Prepare and protect your data for Copilot
Thomas Vochten (Microsoft MVP) and Tim Hermie (Secwise) provided an in-depth look at AI security challenges, data governance, and risk management. They stressed the importance of developing a clear AI security strategy that safeguards sensitive information, prevents data leakage, and ensures compliance with evolving regulations, making AI a safe and reliable business asset.
Cracking the Copilot ROI Code
Pieter Op De Beéck (Microsoft MVP & The Flow) shared insights on unlocking the full return on Microsoft 365 Copilot. He demonstrated how organizations can move beyond mere implementation and focus on real, measurable business impact. By optimizing workflows, leveraging automation, and aligning AI-driven processes with company goals, businesses can significantly enhance their efficiency and productivity.
Balancing Digital Employee Experience
& Process Optimization
Tom Verbruggen (De Cronos Groep) highlighted the importance of integrating AI-powered solutions like M365 Copilot while maintaining a strong focus on the employee experience. He shared best practices for ensuring that automation and optimization efforts empower employees rather than overwhelm them, ultimately driving both efficiency and engagement.
Enhancing Customer Engagement
Jonathan Zwijsen (Qubix) and Roeland Goossens (Infront) demonstrated how Copilot Studio and Dynamics 365 Contact Center are reshaping customer interactions. They shared real-world use cases where AI-driven automation enhances customer experiences by providing seamless, personalized support, reducing response times, and improving overall satisfaction.
Relive the moments
